Avaya Aura Contact Centre allows organizations to constantly deliver flawless and highly personalized customer care through a diverse reach via voice, email, instant messaging and more. The powerful desktop software allows agents to handle multiple contacts and access historical as well as real-time data quickly. Avaya Aura Contact Centre Solution enhances interaction between agents and customers to improve the quality of interaction, productivity, and deliver a better-quality customer experience.
Avaya Aura Contact Center makes it easy to manage several multimedia interactions simultaneously
Avaya Aura Contact Center screenshot showcasing the management of several simultaneous multimedia interactions.
Avaya Aura radically simplifies communications with it’s new software.