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aura contact centres

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Avaya Aura Contact Centre allows organizations to constantly deliver flawless and highly personalized customer care through a diverse reach via voice, email, instant messaging and more. The powerful desktop software allows agents to handle multiple contacts and access historical as well as real-time data quickly. Avaya Aura Contact Centre Solution enhances interaction between agents and customers to improve the quality of interaction, productivity, and deliver a better-quality customer experience.

Avaya Aura CC Agent

Avaya Aura Contact Center makes it easy to manage several multimedia interactions simultaneously

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Avaya Aura Screen Demo

Avaya Aura Contact Center screenshot showcasing the management of several simultaneous multimedia interactions.

Avaya Aura Map

Avaya Aura radically simplifies communications with it’s new software.